Listen Labs raises $69M after viral billboard hiring stunt to scale AI customer interviews
📰 Article[email protected] (Michael Nuñez)
AI-powered customer interview platform Listen Labs raises $69M after viral billboard hiring stunt.
Listen Labs is an AI-powered platform that automates the entire customer research process, from participant recruitment to in-depth interviews and insight generation. The platform uses open-ended video conversations conducted by an AI moderator, which can ask follow-up questions and detect fraudulent responses. It has a global panel of 30 million participants. The company recently raised $69M in Series B funding at a $500M valuation, with participation from Ribbit Capital, Evantic, Sequoia, Conviction, and Pear VC. Total funding is now $100M. In nine months since launch, Listen Labs has achieved eight-figure annualized recurring revenue and conducted over one million interviews. Key customers include Microsoft, Sweetgreen, and Chubbies. The platform reduces research time from weeks to hours, and its quality guard system eliminates fraudulent responses that plague traditional surveys.
💡Highlights
- ├─$69M Series B, $500M valuation
- ├─1M+ AI interviews conducted in 9 months
- └─Revenue grew 15x since launch
🎯For
- ├─Product managers
- ├─Market researchers
- └─Startup founders